PayPal Payments

A PayPal Billing Agreement allows us to charge your PayPal account for the service on your account automatically, similar to how billing works with a Credit Card. This ensures that your service continues uninterrupted without the hassle of dealing with PayPal Subscriptions for upgrades, downgrades and cancellations.

What is a PayPal Subscription and how does it work?

A PayPal Subscription is an automatic payment profile setup designed to pay a specific amount on a set interval. If you signed up for a subscription when activating your service, an automatic payment will be sent from your account based on the interval of your service (Monthly, Quarterly, Semi-Annually, and Annually). This ensures that your service continues uninterrupted and you do not need to manually pay your invoice.

How I do cancel my PayPal Subscription or Billing Agreement?

Here's how:

1. Log in to your PayPal account.
2. Click Profile (the gear icon) on the top right corner of the page.
3. Click Pre-approved payments under "Payment settings".
4. Select the merchant whose agreement you want to cancel, and click Cancel.
5. Follow the instructions to cancel the agreement.

tip

If you don’t have a PayPal account, you should contact us directly to cancel the agreement. You can find PayPal's article on canceling a reoccurring payment agreement here.